- 1.1 Diagnose interface and cable (copper and fiber) issues such as collisions, errors, mismatched duplex, speed, distance, interface, signal levels, pin out, and cable types
- 1.2 Describe the role and function of hypervisors, virtual machines, and containers
- 1.3 Troubleshoot IPv4 address configuration, assignment, and subnetting (public and private)
- 1.4 Troubleshoot IPv6 address configuration, assignment, and prefix sizing (unicast and modified EUI 64)
-
1.5 Describe wireless principles
- 1.5.a Band and channel selection
- 1.5.b RF characteristics
- 1.5.c Security protocols
- 1.5.d Cause of interference
- 1.6 Troubleshoot wired and wireless client connectivity (IP configuration, network reachability, and wireless security parameters on Windows, MacOS, and Linux)
- 1.7 Troubleshoot DHCPv4 client, server, and relay on IOS devices
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2.1 Configure network infrastructure connectivity (switch-to-switch and switch-to-router)
- 2.1.a Layer 2/Layer 3 physical interfaces
- 2.1.b Layer 2 802.1Q trunk interfaces
- 2.1.c Layer 2/Layer 3 LACP port-channel/EtherChannel
- 2.1.d Switch virtual interface (SVI)
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2.2 Configure Layer 2 switch port attributes for edge-host connectivity (VLAN, PoE, port channel, and LACP)
- 2.2.a Desktop, printer, and IOT appliances
- 2.2.b Wireless access points (standalone and controller based)
- 2.2.c Voice over IP phone
- 2.2.d Virtualized hosts
- 2.2.e Network appliances
- 2.3 Validate the accuracy of network documentation using CDP and LLDP
- 2.4 Troubleshoot basic Layer 2/Layer 3 connectivity and device operations using show commands (including show logs), ping, extended ping, trace route, and packet capture output
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2.5 Configure operations of the Rapid Per VLAN Spanning Tree Protocol (Rapid PVST+)
- 2.5.a Root port, root bridge (primary/secondary), and other port names
- 2.5.b Port states and roles
- 2.5.c PortFast
- 2.5.d Root guard, loop guard, and BPDU guard
- 3.1 Interpret a routing table to identify the next hop for a packet (routing protocol, prefix/mask, administrative distance, metric, and default route)
-
3.2 Troubleshoot IPv4 and IPv6 static routing
- 3.2.a Default route
- 3.2.b Network route
- 3.2.c Host route
- 3.2.d Floating static
-
3.3 Configure single area OSPFv2 for IPv4 and OSPFv3 for IPv6
- 3.3.a Neighbor adjacencies (excluding authentication)
- 3.3.b Point-to-point
- 3.3.c Broadcast (DR/BDR selection)
- 3.3.d Router ID
- 3.4 Interpret the operational status of First Hop Redundancy Protocols (HSRP and VRRP)
- 4.1 Configure network devices with local usernames and as an AAA client (TACACS+ and RADIUS) for management
- 4.2 Manage device configuration and software files using secure file transfer operations with SFTP/SCP
- 4.3 Configure NAT/PAT on IOS XE routers
- 4.4 Diagnose issues with DNS records (A, AAAA, CNAME, MX, NS, and PTR) to support host, web application, and mail server access by name
- 4.5 Describe IPsec remote access and site-to-site VPNs (protocols and transport modes)
- 4.6 Configure IPv4 access control lists (standard, extended, numbered, and named ACLs)
-
4.7 Configure Layer 2 security features
- 4.7.a DHCP snooping
- 4.7.b Dynamic ARP inspection
- 4.7.c Storm control
- 4.7.d RA guard
- 4.7.e Port security
- 5.1 Describe the role of agentic AI in network operations
- 5.2 Select a prompt to send to a generative AI system to support network operations considering prompt components such as data classification, output format, persona, and instructions
- 5.3 Describe network management approaches (device-based, cloud-based, controller-based, automation-based, and infrastructure as code)
- 5.4 Describe the function of SNMP in network operations
- 5.5 Use configuration management mechanisms such as Ansible to execute commands
- 5.6 Interpret syslog message content, severity levels, and facilities
Exam Information
Certification Validity
3 years
Exam Fee
$300 USD (plus taxes, may vary by country)
Exam Duration
120 minutes
Exam Language
English and Japanese
Contribution
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- Improve topics, UI, or resource links.
- Test your changes in browser.
- Create a pull request with a clear description.